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Dr. Crow Consulting

AS THE CROW FLIES

I specialize in counseling individuals with their communication skills. Be it in English or in German, be it for speaking or for writing, be it with yourself, with one other person, with two or more people, in front of a group.

Quite often communication skills are not up to par, although people are under the impression that they are. These discrepancies tend to lead to misunderstandings on what it is we actually want, how we see things, how things should be – or how they should not be. Problems resulting thereof would not arise if only we could communicate clearly.

In asking simple, head-on questions, I can help you gain new insights into familiar yet difficult situations, and with these new perspectives you can immediately start communicating clearly. Learn to improve your intercultural communication skills for any kind of exchange. Learn to communicate clearly and get your messages across just as the crow flies.

ABOUT ME

Dr. Kimberly Crow Kimberly Crow, PdD

I was born in New York and raised in the United States and Germany and was educated bilingually in English and German. After completing my university degrees in sociology, psychology, and social psychology, I worked as a social scientist and earned my PhD in political science. My extensive understanding of the American and German societal, political, and economic systems and vast knowledge of the corporate and academic worlds, make me an expert in understanding and uncovering the “hidden” barriers expats are confronted with. My goal is to help you improve your intercultural communication skills, find solutions to better adjust to working and living in Germany and to open doors, so that you can enjoy all Germany has to offer.

SERVICE

DOING BUSINESS IN GERMANY

THE BUSINESS OF GERMAN BUSINESS: WHAT MAKES THEIR BOAT FLOAT?

The properties Germans expect in their business partners are different. Knowing what it is they value will make your business dealings not only smoother but also far more efficient.

Thinking through processes thoroughly is an esteemed approach by Germans whereas the American way of setting things in motion is often deemed reckless and negligent.

We look forward to meeting with you and to highlighting the most fundamental differences to ensure that you are on the right track with your German business partners.

CLOSE BUT NO CIGAR: UNDERSTANDING THE PITFALLS OF ENGLISH FOR NON-NATIVE SPEAKERS

Despite the fact that many Germans took English classes in school and can communicate fairly well in English, there often remain subtle and not so subtle pitfalls. The not so subtle ones pose little potential for actual misunderstandings, since they tend to become obvious quickly and thus, can be resolved. It is the subtle ones that can really hurt. The tone of voice, the choice of words, to name just two.

Take the word “provision”: In English it is closely connected to the idea of providing something, be it supplies, a rule or the like. The German word “Provision”, however, stands for “commission”. Then there are grammar mistakes typically made by Germans that distort the intended meaning and might not sit so well with you.

With Dr. Crow Consulting’s help, you can develop an awareness for those near invincible pitfalls, avoid unnecessary and unintended miscommunication and instead, focus on the business at hand.

EXECUTIVE SUMMARIES

As opposed to traditional interpreting, where being true to every word is paramount, during executive summaries we concentrate on the main messages when translating from one language to the other. This type of bilingual communication lends itself especially well for panel discussions or author readings.

MONITORING FOR LANGUAGE AND CULTURE

Monitoring for language and culture works like a relay station checking for consistency when speaking with non-native speakers. A phrase like "We'll keep you posted" translated literally confuses the non-native listener. So, to ensure that what the speaker says reaches the listener correctly, we are there to intervene and relay the intended meaning, should that be necessary.

Monitoring for language and culture closes gaps owed to language and cultural differences, be it during negotiations, while giving a presentation or reading to an audience. Concentrate on what you want to say and know that you’re always right on target.

LIVING IN GERMANY

KNOWING THE ROPES IN GERMANY

The goal of “Knowing the Ropes” is to provide an understanding of how everyday life in Germany functions, to impart a basic knowledge of the German language and to give a general overview of what to find where in Hamburg. This “German” foundation is an excellent starting point for non-Germans to communicate effectively and adjust more quickly and easily to the German way of life. Participants will be asked to practice their new-found skills in real-life situations when we go out on the town, visiting various locations throughout the city. Topic related guided tours of Hamburg – be they of cultural, business or recreational nature – are offered to suit your needs.

EMPLOYEE ASSISTANCE PROGRAM (EAP)

We offer an Employee Assistance Program (EAP) that is especially geared to native English speakers living in Germany and dealing with personal and professional problems. Especially in times of uncertainty and distress it is essential to be able to truly communicate in your native tongue. However, for expats this often is not a given and matters are often further complicated by uncertainties resulting from having to deal with the multi-facetted aspects of intercultural differences.

Owed to my own personal and professional background I have an immediate understanding of what expats are up against and how to best connect loose ends. Born in New York and raised in the United States and Germany, I was educated bilingual in English and German as my mother tongues and hold university degrees in sociology, psychology, social psychology, and political science. My extensive understanding of the American and German societal, political, and economic systems and my vast knowledge of the corporate and academic worlds make me an expert in understanding and uncovering the “hidden” barriers expats are confronted with.

My goal is to help finding solutions for expats so that they can better adjust to life in Germany and to open doors for enjoying all Germany has to offer. Should further support be necessary, I can assist you in finding additional resources such as English speaking counselors and therapists in the greater Hamburg area.

ACADEMIC WRITING IN ENGLISH

Writing an academic text in English is quite different from writing one in German. Not that the approach to science itself was any different, but the way papers are set up. A mere translation of German words into English words and into English grammar, as one might be inclined to believe, misses the target in more than one way. In our workshops on Academic Writing in English we point out the crucial differences that lie far beyond vocabulary and grammar and show our participants how to construct authentic English sentences, paragraphs, and papers.

For more information please click here.

TESTIMONIALS

MIKE STEVENS
Consul for Public Affairs, American Consulate General Hamburg, Germany

The advanced student of German who is striving to make himself understood at a professional level will find in Kimberly Crow the ideal tutor. Over two years, I've reviewed speeches and presentations with her and she has educated me in many of the nuances and distinctive concepts found in the German language. I particularly value her ability as a native speaker of both German and English to point out both connections and disconnects in the ways that Germans and Americans think and express themselves about topics of contemporary interest. I've gained many valuable insights enabling me to communicate more effectively.

LIZ INGHAM
bp British Petroleum

I found my lessons with Kimberly over the course of my year in Germany extremely beneficial. With my simple level of German, I quickly built on my knowledge through a mixture of lessons with Kimberly. My lessons focussed on developing my speaking skills and I was soon able to hold a conversation on many subject areas. Her style helped me gain a much more rounded knowledge in comparison to previous lessons I had attended in the UK.

Kimberly was always flexible with the subject matter of the lessons, and some of the most beneficial work we did together was focussing on my work situations, specifically preparing for an interview in German and my first presentation to a German speaking group of people.

By concentrating on communication and getting my message across I quickly built in confidence (which was the biggest step) and after 6-9 months was able to communicate effectively in any situation.

Overall my lessons with Kimberly enhanced my entire experience in Germany.

FRANCISCO ORDILLANO
FOC Consutling, Hamburg

I had travelled to Germany for a number of years, both for work and leisure, before moving here from London at the behest of my Hamburgerin wife, so I had become used to the fact that most of the Germans I met spoke English fluently and naturally.

However it was only when I started working day to day at a German company that I really started noticing some distinct cultural differences between the locals and the 'islanders' as the Germans lovingly refer to the British. For example, I would lead conference calls in English with partners in the US along with several of my company's board, yet somehow whilst I would be on the same wavelength as our American counterparts, my team often had a different take on the preceedings.

So on deciding to set up a business in Germany, it was a delight to find someone like Kimberly - a specialist expert in her field - to not only confirm my suspicions, but to go several steps further. In our discussions I've generated useful insights and have developed methods to account for and utilise these differences in a positive manner that has benefitted both my business and social interactions. I would thoroughly recommend speaking with Kimberly if you're intending to do business in Germany for any period of time.

Contact

Dr. Crow CONSULTING \ Poelchaukamp 7b \ 22301 Hamburg
e-mail: \ phone +49. 40. 27 808 557

Impressum

Verantwortlich für die Inhalte dieser Internetseite gemäß § 6 TDG und § 10 MDStV:
Dr. Kimberly A. Crow, Hamburg
USt-IdNr.: DE231558145

according to Section 27 a of the German Value Added Tax Act

Limitation of liability for external links: This website may contain links to the websites of third parties. Despite our best efforts, we cannot guarantee or verify the content of any externally linked website. Consequently, the owner of this website cannot be held liable for the contents of external links. The operators of linked websites are exclusively liable for the contents of their websites.

Click here to download Terms and Conditions.

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Privacy Policy

1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Dr. Crow CONSULTING \ Poelchaukamp 7b \ 22301 Hamburg
e-mail: \ phone +49. 40. 27 808 557

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

4. Plugins and tools

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.